SELFCARE

LinkIT360 self-care is unified platform that’s works almost with every Smartphones and featured phones in order to provide mobile operators with a seamless connection with their customers.

You can boost revenue significantly with LinkIT360 self-care. Its benefits are incomparable with old self-care channels.

In a world that is dominant by Smartphone’s, LinkIT360 is designed to Keep Mobile Operators with the trend with wide range of built in features. LinkIT360 moves the self-care from silo interaction to social engagement; enriching the customer care practices for both mobile operators and customers.

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How it Works

Key Benefits

  • Login or Register with many various options.
  • Auto detect for MSISDN.
  • Most Relevant Subscriber Account information.
  • Offer a wide range Package Selection to your end subscriber such as voucher, gifts etc.
  • Multi notification Channels including SMS, WAP, Email and push notification.
  • Leverage your promotions with list of available promos while recommending most relevant promos to your subscribers.
  • Social Media Integration. Share updates and comments through social media with your subscribers.
  • Native Data Collection from Handler
Key Feature

  • Easy to access customer care service.
  • Fast Customer care response.
  • Automated customer care response for maximum engagement.
  • Keep updated with latest operators’ offer and promotions.
  • Utilize Social media channel.