SMARTBOX is a product where user can be a membership to get unlimited free or on demand user to get premium content download. SMARTBOX Service subscription is a membership service with rich in content where users can subscribe by application or via SMS with the price of Rp. 5500 /week. This service is exclusive only to Smartfren Users. Our Privacy Policy helps explain our product information. We also explain the steps we take to protect your privacy.

This Privacy Policy applies to all of our applications, contents, features, and services.


By using our application and services, you will approved to us to process the information you provide, as regulated in the current Privacy Policy or changes. “Processing” is meant is use of information in other ways, including but collecting, saving, deleting, and using information.

Information We Collect

To be able to use SMARTBOX Application, we collects or receives information when you subscription and provide our service, including when you install, access, or use our Services, some private information you may provide to us is:

  • You provide your mobile phone (MSISDN) to subscribe, and using our services.

In addition, we may obtain some information which is not known by each user, which is generally provided by third party. We can collect non-personal data about users to help diagnose problems and to manage our services.

How We Use Information

SMARTBOX use all the information we have to help us operate, provide contents, improve, and support our Services.

  • Our Services. We provide our Services, including providing customer support, and improving our Services. We also use your information to respond to you when you contact us.
  • Safety and Security. We verify your accounts and activity, and we promote safety and security on and off our Services, such as by investigating suspicious activity or violations of our Terms, and to ensure our Services are being used legally.
  • No Third-Party Banner Ads. We do not allow third-party banner ads on SMARTBOX. We have no intention to introduce them, but if we ever do, we will update this policy.

We do not distribute personal identity on the information obtained from the service, including email address for marketing or direct deals with third party. And we do not retrieve and saving the username and password that available on device users.

Managing Your Subscription

If you would like to manage subscription, or stop service, we allow you to do that through the following tools:

  • Subscription, User can on Subscribe service Smartbox via inside application or SMS Registration (FUN send SMS to 99876) .
  • UnSubscription, User can on UnSubscribe service Smartbox via SMS (UNREG MEMBER send SMS to 99876).


We work with third-party to help us operate, provide content, improve, and support our service.


To protect personal information about you, Application Developers require security in terms of physical, electronic, and procedural, then we limit access to information about you only to authorized employees only to develop and improve our services.

Updates To Our Policy

We may amend or update our Privacy Policy. If you do not agree to our Privacy Policy, as amended, you must stop using our Services. Please review our Privacy Policy from time to time.

Contact Us

If you have questions about our Privacy Policy, please contact us.


Gedung Menara Jamsostek, Menara Utara LT.9
Jakarta Selatan

Customer Service: 088213537232